Affected Services And Areas

Verizon Outage in Kalamazoo: Impacts 911 Calls and More

Affected Services and Areas

* Verizon customers in the Kalamazoo area are experiencing significant service disruptions. * The outage affects phone calls, including 911. * Other providers like Spectrum, Lively, and Xfinity Mobile are also impacted.

Troubleshooting and Communication

* Verizon's network status checker provides troubleshooting support for internet, TV, and phone issues. * The Kalamazoo County Dispatch Authority advises Verizon customers to use Wi-Fi hotspots for emergency calls. * Verizon claims that 911 service was not affected during the outage.

Impacts and Concerns

* The outage has disrupted businesses and daily life. * Emergency responders recommend using landlines or Wi-Fi calling for 911 calls. * The outage is widespread across the US, with localized hotspots of disruption.

Federal Action and Previous Outages

* The FCC has settled with Verizon, AT&T, Intrado, and CenturyLink for past 911 call failures. * In 2022, Verizon violated FCC rules by failing to deliver 911 calls during an outage. * Verizon Wireless agreed to pay a $105 million fine to resolve an investigation into its outage handling.

Additional Information

* Google Maps provides updates on service disruptions and outages. * KOIL 1290 AM reported power outages in parts of Tamil Nadu, India. * Power outages are scheduled in various areas of Tamil Nadu on July 16th.